Our Privacy Policy and Terms and Conditions

Terms and Conditions

Welcome to https://childrensadvocacygroup.org! By using our website, you’re agreeing to the following terms, so please take a moment to read through them. We’re committed to protecting your privacy and creating a safe experience for all users.

Your Agreement with Us

When you use our website or services, you agree to follow these Terms and Conditions. They outline how our site works, what we expect from you, and what you can expect from us. We may update them from time to time, so feel free to check back.

We never share your personal information with outside parties for marketing or any unrelated purposes.

Text & SMS Message Communications

If you:

Book an appointment online,
Submit your phone number through our contact form, or
Text us directly,

You’re giving us permission to send you text messages from (909) 890-9977 about appointment reminders or questions related to your inquiry.

You can opt out anytime by texting STOP.
For help, text HELP or visit our website.
Message frequency may vary.
Standard message/data rates may apply.
We do not share your phone number with third parties for marketing.

Electronic Communications

By visiting our website or sending us an email, you're okay with receiving communications from us electronically. This means things like appointment updates, confirmations, or notices may be sent by email or posted to our site.

How Your Account works with us

If you create an account with us, you’re responsible for keeping your login information safe. Please don’t share it with others. If something happens involving unauthorized access to your account, we can’t be responsible for any issues that arise. We also reserve the right to refuse or cancel service at our discretion.

Children Under Thirteen

We don’t knowingly collect personal information from children under 13. If you're under 18, please use our site only with a parent or guardian's permission.

Links to Other Websites

Our site may contain links to other websites. These are just for your convenience—we’re not responsible for the content or policies of those other sites.

Third Party Services

Some features on our site may be provided by trusted partners. If you use one of these services, you’re agreeing that we may need to share information with that partner so they can deliver what you requested.

Respected Use/Intellectual Property

We’re happy to give you access to our website and the helpful resources on it—but there are a few important ground rules to keep things safe and fair for everyone.

When you use https://childrensadvocacygroup.org, you’re granted a personal, non-transferable, and limited license to view and use our content—as long as it’s for lawful purposes and in line with these terms.

Respectively do not:

Use the site in a way that harms, overloads, or disrupts our services
Access information that isn’t meant to be shared publicly
Never use the site to break the law or violate anyone’s rights

All the content you see on our site—like text, images, logos, graphics, and software—belongs to Children’s Advocacy Group or our trusted partners. This content is protected by copyright and other intellectual property laws.

You may view and use this content for personal, non-commercial purposes only, but please don’t:

Copy, change, or repost our content elsewhere
Sell, license, or create new works from it
Remove any copyright or ownership information
Try to reverse-engineer or tamper with any of our software

Just like borrowing a book from the library doesn’t make you the author, using our site doesn’t give you ownership of any of the content. If you’d like to use our materials for something beyond personal use, please reach out—we’re happy to discuss it.

Thank you for respecting the time, effort, and rights behind the work we do to support children and families.

Third Party Accounts

You will be able to connect your Children's Advocacy Group account to third party accounts. By connecting your Children's Advocacy Group account to your third party account, you acknowledge and agree that you are consenting to the continuous release of information about you to others (in accordance with your privacy settings on those third party sites). If you do not want information about you to be shared in this manner, do not use this feature.

International Users

Our services are managed and operated by Children's Advocacy Group from within the United States. If you’re accessing our site or services from outside the U.S., it’s your responsibility to make sure you’re following the laws and regulations that apply in your country.

By using our site, you agree not to use any content from Children's Advocacy Group in a way that’s against any local laws or international rules that may apply where you are.

Indemnification

By using our site and services, you agree to take responsibility if your actions cause problems for us. This means you’ll cover any losses, costs, or expenses (including reasonable attorney’s fees) that come up because of:

Your use of or inability to use our website or services
Anything you post or share on our site
Your violation of this agreement or someone else's rights
Your breaking of any laws or regulations

If a situation like this arises, Children's Advocacy Group may choose to handle the legal defense at its own cost, and if that happens, you agree to fully cooperate with us in resolving the matter.

Arbitration Agreement

At Children’s Advocacy Group, we always do our best to resolve concerns quickly, respectfully, and fairly. In the event of a dispute regarding these Terms and Conditions, and if resolution cannot be reached mutually, both parties consent to resolve it through binding arbitration rather than litigation.

This means:

A neutral third-party arbitrator (through the American Arbitration Association or a similar organization) will help resolve the issue.
The decision made by the arbitrator is final and can be enforced in court if needed.
If either party wins, they may also be able to recover reasonable legal costs and attorney’s fees.

This applies to all kinds of disputes—contract-related, legal claims, or even accidental issues (like negligence). The arbitrator also has the authority to decide what kinds of disagreements are covered by this agreement.

Even if you stop using our services, this agreement to resolve issues through arbitration will still apply.

Class Action Waiver

To help make sure concerns are handled fairly and efficiently, any arbitration related to our Terms must be done on an individual basis. That means:

You agree not to take part in class actions, group lawsuits, or public claims.
You also can’t act as a representative or join a collective action with others.
Unless both you and Children’s Advocacy Group agree otherwise, multiple claims will not be combined into one case.

This approach helps ensure each situation gets the attention it deserves.

Liability Disclaimer

We care deeply about providing accurate and supportive information on our website. That said, sometimes things may be out of date or contain minor errors—we’re always working to improve.

Because of this:

We can’t guarantee that everything on our site is always accurate, complete, or perfectly suited to your individual needs.
The information, tools, and services you find here are offered “as is,” without any promises or warranties (including for things like fitness for a specific purpose or reliability).
Children’s Advocacy Group isn’t responsible for any losses or damages—like loss of data or service interruptions—that might happen while using the site.

If you live in a place that doesn’t allow certain legal disclaimers, some parts of this notice may not apply to you. If you’re ever unhappy with the site or these terms, the best thing to do is discontinue using the site.

Ending Access to the Site

We reserve the right to restrict or end access to our website or services at any time, without notice. This helps us keep our platform safe and running smoothly for all users.

By using our site, you agree:

This agreement is governed by the laws of Georgia, and any legal matters will be handled in Georgia courts.
If you’re in a location where part of these terms can’t be enforced, you’re not authorized to use the site in that way.
Using this site doesn’t create a job, partnership, or legal agency relationship between you and Children’s Advocacy Group.

We always follow the law and will cooperate with legal or government inquiries when required. If part of these terms is ever found to be invalid, the rest will still apply.

This agreement, along with our other terms and policies, is the entire understanding between you and Children’s Advocacy Group regarding how you use this website.

Changes to These Terms

We may update or change these Terms and Conditions from time to time. When we do, the latest version will always be available on our website and will replace earlier versions. We encourage you to check in occasionally to stay up to date.